Inclusion:
Your basic rental includes Tolls (Sticker Road) within Austria & Slovakia, Collision Damage Waiver, 24/7 Roadside assistance, Theft insurance, Free Modification (up to 24 hours prior to pick up time) and Value Added Tax (VAT).
Driver Requirements
Minimum rental age is 21 years and with a license of more than one year.
Young Drivers (less than 22 years) are allowed to rent only Small, Economy, and Compact vehicles.
(See Young Driver terms below).
There is no maximum age.
A Senior driver fee is not applied.
Additional Driver Fee: Each additional driver is EUR 15 per day (Maximum EUR 75 VAT included per rental) and is to be paid locally.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The driver's license must have been issued by authorized authorities at least 1 year(s) before the
date of the commencement of the rental and valid for at least 30 days after check-in.
Renters from the listed countries below whose driver’s license and passport are from the same country are not required to provide further verification to pick up the vehicle: Australia, Austria,
Bahrain, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Kuwait, Netherlands,
New Zealand, Norway, Oman, Portugal, Qatar, Romania, Saudi Arabia, South Africa, Spain,
Sweden, Switzerland, the United Arab Emirates, United Kingdom, and United States.
In addition to the regular driver's license, an International Driving Permit is also mandatory if the national driver's license is not written in English and from countries outside the European Union.
Online license is not acceptable. Customers whose license is not from one of the countries listed above or customers who do not hold a driver license and passport from the same country are required to provide an international driver’s license. Chinese drivers must provide an official English translation along with their driver’s license.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by a regular driver license.
To pick up the car, the following documents are required:
1-Passport
2-Valid driver's license
3-Credit card on the main driver’s name.
Security Deposit
Standard - Refundable security deposit
200 EUR for Small, Economy, Compact.
400 EUR Standard SUV, Full-Size SUV
700 EUR for VAN vehicles.
2000 EUR for Convertibles
500 EUR for Premium and Luxury vehicles.
Young Drivers - Refundable security deposit
Young Driver (less than 22 years) are allowed to rent only Small, Economy, Compact vehicles.
between the ages 21 to 22 and a security deposit of EUR 1000.
Young drivers are not eligible to purchase (Super Collision Damage Waiver (SCDW). In case of a damage / accident the renter shall pay an insurance excess of EUR 1000 in addition to 20% of the repair cost. A police report is mandatory.
Refund shall be processed within 10 working days of the return of the vehicle for all rentals.
Payment Policy
A deposit will be blocked on the customer's credit card for 7 working days from the date of return of the vehicle. Any penalties, tolls, or charges will be deducted from the same. Invoice will be provided upon request.
Accepted Credit cards with the main driver's full name on them:
Mastercard Credit American Express
Visa Credit Discover
Cash
Virtual Payments
Samsung Pay Apply Pay
Not accepted:
Someone else’s card (including family members)
Please Note:
If paying with Cash, a credit card is required for deposit.
All traffic fines incurred should be settled within 7 days of receipt of notification via email. Use the payment instruction provided in the email to settle all dues. Delays may lead to legal consequences.
Tolls and Damage charges should be settled on the date of return of the car. Any charges updated late in the system after the return of the vehicle will be deducted from the Security deposit. Invoice will be provided upon request.
Delivery/Collection service is available
only by advance request. Additional charges will be applied.
Value Added Tax (VAT) of 20% will be applicable on DRIVUS rental charges. Should any Government taxes be applied during the duration of this contract DRIVUS will apply such taxes to invoices from the date of implementation by the Slovakia or Austria Government.
Delivery and Collection – Per trip/service
Trip Charges Applicable Vienna Airport
09:00 am to 11:00 pm Free
11:01 pm to 08:59 am EUR 50 per trip
If the renter modifies the booking in less than 24 hours from pick-up time Modification charges of EUR 50 apply.
Valet Charges
The renter should return the vehicle completely clean. All DRIVUS vehicles are Non-Smoking; eating, drinking and pets are not allowed in the vehicle. Valet charges of EUR 100 apply if returned dirty
or with sand, stains, animal fur garbage, or odour. Geographical restrictions.
Vehicles taken on rent from Drivus Car Rental may only be driven within the geographical boundaries of Austria, Germany, Slovakia and Switzerland.
Toll Fees
Rental charges are on a 24-hour basis
A grace period of one hour is acceptable on the return date. Any delays of more than one hour will result in excess full-day rental charges.
The maximum rental period per agreement is 29 days. If the renter would like to extend the rental period, the renter should return to the car hire office at the end of the rental period to sign a new agreement.
Service and Maintenance
In case of a Vehicle breakdown, DRIVUS Car Rental will provide a replacement car as soon as
possible. The renter shall not repair the rented vehicle without written consent from DRIVUS Car Rental.
Fuel policy
Customers are required to return the vehicle with the same fuel level as when it was initially rented.
Additional fuel charges may be incurred if the fuel level is lower than the initial amount. In no case will a refund be given for unused fuel.
Damage and Accident
In case of any damage or accident, the hirer must call the Police (113) and DRIVUS Car Rental at
+436641137200
The Police Report is mandatory for any damage caused during the rental period.
DRIVUS wishes you a safe trip!
